The hotel is lovely and its location is very convenient – walking to the city center. Staff are courteous and helpful, offer plenty of amenities for children. Their breakfast is the best in Bansko!
Diana
We have no idea how the staff succeeds because the level is very high. We thought the assessment was elevated, but in fact it was completely deserved, it did not disappoint us!
Vergi
Me and my friends spent the weekend at Lucky Bansko Hotel and i need to share my feelings with you. We had an amazing weekend. I feel that words cannot describe the luxury and the facilities that we experienced. First of all ,the staff is very helpful,very kind and the service is one of a high quality. They all speak good english and the communication was no problem. The rooms are really spacious ans clean and had everything one could ask for. The spa area was far beyond our expectations. You are extremely well organized and equipped. Last but not least the food. What a great breakfast! The quality and the quantity was superb!
We would like to thank you all for the great hospitality and the service. We had such a great time that we have all decided to come back again.
Personally I would like to thank you for being so kind and helpful during the arrangements.
We wish you all a happy winter and hopefully we will talk again soon!
Best regards
Sofia Efthimiadou
The first day we made the mistake of going to dinner outside the hotel because we thought it would be cheaper. Then it turned out that there was even a discount for the summer season and eventually we had a cheaper, more profitable and better service at the hotel’s restaurant. There are pizzas, spaghetti, salads and many meat dishes…
Studios are just like the photos on the website, and their spa is divine. I personally tried a Roman massage with honey and milk and was very nice.
Galya
Extremely polite and friendly staff; spacious room with all amenities; original French cosmetics Occitane; super modern spa center.
The most delicious breakfast I have ever eaten at a hotel! Definitely worth it and recommend it to everyone, just a unique hotel!
Zornitsa
This is probably the best hotel on the territory of Bansko. Very close to the center, also offering evening bus. It has the best SPA center in the city, which has been renovated and has many attractions.
Free parking, rich breakfast, but the hotel’s trademark is the perfect attitude of the staff to each guest. Only they offer a bus to Banderishka Polyana in the weekend during the winter season, so you do not have to wait for the lift.
Stiliyan
We stayed very impressed by the hotel. Every detail is crafted and made with taste, the service is at a high level. The three-day package for the summer season was more than affordable.
Svetlana
Clean and cozy. They advertised it with the best breakfast in Bansko and it was really great. Wide, comfortable and well-appointed rooms. The super-friendly and responsive attitude of the staff – in general, we all tried to feel special guests. Many thanks to the staff as well as to the chief manager for professionalism!
Ivo
The renovated SPA center has an excellent thermal area. The staff is very kind. Breakfast is also right. Leonard is a high-calorie restaurant. I like the rich selection of tea in the Lobby Bar because I love tea very much.
Maria
The stay was wonderful, and that’s actually an understatement! I have not met such kind staff for a long time – the maids, the employees at the SPA, the reception – special thanks to everyone. Well maintained base with beautiful restaurants and delicious food. I can only congratulate the managers of the hotel because such a result is not easy, it takes a lot of efforts!
Plamen