Services offered at Aparthotel Lucky Bansko SPA & Relax

Dear guests, don’t miss the opportunity to take advantage of the quality and variety of the services offered in the hotel. Give yourself comfort, some time for yourself and nice experiences during your holidays.

You can take advantage of the following free services


  • A fully equipped kitchenette in every room
  • Daily basic cleaning of the studios and apartments as well as evening recharge “turndown service” with good night sweets
  • A toy in the bed for children under 8,99 years old
  • Аccessories for babies and children
  • A set of French cosmetics by L`Óccitanе in the bathrooms
  • Wi-Fi internet
  • A safe in every room
  • Satellite TV with free of charge movie, kids and music channels


  • A modern SPA center:  indoor bio pools for children and adults, salt pool with Dead Sea salts, salt room, ice room, saunas, steam baths, jacuzzi, gym.
  • Wi-Fi internet
  • Cyber cafe spots (with PC and internet) at the Lobby bar
  • Two completely equipped computer areas
  • Two halls for children A kids’ area with free babysitters – all year round, according to a schedule for children from 3 to 6,99 years old and a second hall with a capacity for up to 60 children with numerous free games for children from 6 to 12,99 years old (during the winter season)
  • Daily children’s animation (during the winter season)
  • Outdoor children’s playground with a sandbox and swings for children (outside the winter season)
  • Three parking lots with lights and video surveillance
  • Underground parking lot (outside the winter season)


  • Free transport to the first station of the ski lift every 15/30 minutes
  • Daily direct transfers to the ski tracks in the Bunderishka Polyana are according to schedule
  • Two ski wardrobes, equipment with ski boot heater

Paid services offered at the hotel


  • Room service
  • Laundry and ironing
  • Minibar
  • special room catering for different occasions


  • Le Bistro classic restaurant, Leonardo Italian restaurant, Fondue Alpine restaurant (in the winter season), Lobby bar
  • Outdoor Aqua complex with outdoor pools (in the summer season)
  • Treatments and procedures at the SPA center:  massages, hydrotherapy with a combined tangentor bath, detoxification with a water bed, application and detoxification with healing peat mud from Kyustendil and micronized algae, cosmetic procedures, therapies, etc.
  • An underground closed parking lot (charged during the winter season)
  • Conference rooms with different capacities and complete technical equipment
  • Escape rooms for children and adults (during the winter season)
  • Manicure and pedicure
  • A saloon (during the winter season)
  • Video games
  • Currency exchange
  • Office services: Phone, fax, printing, photocopy, etc.
  • Bicycles for rent
  • Walking hikes in the mountain


  • Purchase of standard and VIP ski cards directly at the hotel reception
  • Ski equipment and ski lessons for children and adults (external service)


  • Sofia Airport/Plovdiv Airport from/to Bansko


(reservations in advance)

  • Excursions to various tourist attractions
  • ATV tours
  • Hikes for experienced mountaineers
  • Picnics for the nature lovers
  • Mountain orientation
  • Team building games
  • Off road with SUVs or ATVs
  • Horseback riding
  • Rafting
  • Paintball
  • Mountain bike
  • Rock climbing
  • Golf

Dear guests,

Make your holidays in Bansko complete and recharging by sharing your desires with us.

The Aparthotel Lucky Bansko SPA & Relax team will make them come true in the best way for you.