The hotel has a very good location and the most distinctive feature is perfect cleanliness in the well-arranged room. The staff will behave very well with you, and the pools and the SPA area are of the highest caliber.
Vladimir
It was a bit weird that the outdoor pool was separate from the hotel itself and was extravagant, but the good thing was that it was next to the main entrance. It was built right in front of the Italian restaurant Leonardo and for that reason I could see in the evening how carefully cleaned the pool and keeping it.
A delicious and varied breakfast has something for everyone’s taste. No remarks to staff, extremely polite and responsive people. A great impression made me that the maids were ringing at the door just twice a day (neither a little nor too much) to make sure we did not miss anything, as they gave out of my favorite candy chocolates, Lindor. Extremely pure. I enjoyed the spa and fitness most, where I spent most of my time in a very nice way.
Luybomira
Great place for family vacation with babies in the summer. The apartments provide you with the comfort, if you have small kids. The food is great with big variety for breakfast and delicious dinner. The kids swimming pool gives you the comfort to play with the kids. There is a kids playroom that is well equipped. A disadvantage is that the restaurant is underground and if you use a baby-phone, this doesn’t have coverage/link with the room. However, the staff is very nice and could bring you the dinner at the apartment.
Recommendations: The outdoor kids playground is great. However, there is no any shadow and is not usable in the summer when the weather is hot. Some trees or tents could give shadow and allow the kids to play. An alternative for the visitors is to go to the city park, which is located 10-15 min walk from the hotel.
Regards,
Hristina
The hotel and service meet the 6 star hotel in Tokyo. The spa center is a wonderful, contemporary equipment and interior. I’m delighted by the receptionist, who was very kind. Congratulations to everyone.
We are very impressed by the hotel.
We are his guests at the moment. The staff is polite and smiling, the facilities are very high, the kitchen is super, everything in the hotel is well done!
It is a pleasure for a person in Bulgaria to come into such a hotel!
Stefan
I used the Ayurveda clinic, which is combined with the hotel, but I want to note and congratulate the staff of the entire Lucky Bansko that customer care is at a very high level. I do not imagine my treatment to be done in another clinic or another hotel!
The two restaurants, which are at the hotel, offer probably the best kitchen in Bansko and you do not have to go anywhere else around the city. It saves you time and you can fully enjoy your vacation.
The Aparthotel is great for relaxing in the extremely hot days and the landscape to the mountain is unforgettable. We are quite happy with our choice and we rate high the swimming pools.
I will rate everything with 5 stars but they truly deserve every single one!
Reception: 5 stars
Parking: 5 stars
Rooms: 5 stars
Bathrooms: 5 stars
SPA center: 5 stars
Room Service: 5 stars
Hello,
We am looking forward to meet you next weekend and come to the best hotel with the best employees!
Thank you!
S. Georgieva