We left with a very good impression
We stayed very impressed by the hotel. Every detail is crafted and made with taste, the service is at a high level. The three-day package for the summer season was more than affordable. Svetlana
The best breakfast in Bansko
Clean and cozy. They advertised it with the best breakfast in Bansko and it was really great. Wide, comfortable and well-appointed rooms. The super-friendly and responsive attitude of the staff - in general, we all tried to feel special guests. Many thanks to the staff as well as to the chief manager for professionalism! Ivo
Wide choice of tea
The renovated SPA center has an excellent thermal area. The staff is very kind. Breakfast is also right. Leonard is a high-calorie restaurant. I like the rich selection of tea in the Lobby Bar because I love tea very much.
Maria
Wonderful is an understatement
The stay was wonderful, and that's actually an understatement! I have not met such kind staff for a long time - the maids, the employees at the SPA, the reception - special thanks to everyone. Well maintained base with beautiful restaurants and delicious food. I can only congratulate the managers of the hotel because such a result is not easy, it takes a lot of efforts!
Plamen
Good location and very clean!
The hotel has a very good location and the most distinctive feature is perfect cleanliness in the well-arranged room. The staff will behave very well with you, and the pools and the SPA area are of the highest caliber.
Vladimir
My favorite candy chocolates
It was a bit weird that the outdoor pool was separate from the hotel itself and was extravagant, but the good thing was that it was next to the main entrance. It was built right in front of the Italian restaurant Leonardo and for that reason I could see in the evening how carefully cleaned the pool and keeping it.
A delicious and varied breakfast has something for everyone's taste. No remarks to staff, extremely polite and responsive people. A great impression made me that the maids were ringing at the door just twice a day (neither a little nor too much) to make sure we did not miss anything, as they gave out of my favorite candy chocolates, Lindor. Extremely pure. I enjoyed the spa and fitness most, where I spent most of my time in a very nice way.
Luybomira
Great place for babies in summer
Great place for family vacation with babies in the summer. The apartments provide you with the comfort, if you have small kids. The food is great with big variety for breakfast and delicious dinner. The kids swimming pool gives you the comfort to play with the kids. There is a kids playroom that is well equipped. A disadvantage is that the restaurant is underground and if you use a baby-phone, this doesn't have coverage/link with the room. However, the staff is very nice and could bring you the dinner at the apartment.
Recommendations: The outdoor kids playground is great. However, there is no any shadow and is not usable in the summer when the weather is hot. Some trees or tents could give shadow and allow the kids to play. An alternative for the visitors is to go to the city park, which is located 10-15 min walk from the hotel.
Regards,
Hristina
Matches 6-star hotels in Tokio
The hotel and service meet the 6 star hotel in Tokyo. The spa center is a wonderful, contemporary equipment and interior. I'm delighted by the receptionist, who was very kind. Congratulations to everyone.
Very impressed by the hotel
We are very impressed by the hotel.
We are his guests at the moment. The staff is polite and smiling, the facilities are very high, the kitchen is super, everything in the hotel is well done!
It is a pleasure for a person in Bulgaria to come into such a hotel!
Stefan