Pleasant experience!
Very pleasant experience! Serenity, security and pleasure!
A unique place
Unique place if you need to compare it with other 5 star hotels, here the stars should be more, but there is no such categorization in Bulgaria .
This is a place where you really rest.
Congratulations from TripAdvisor
Dear Lucky Bansko,
Congratulations on your 2016 Travellers` Choice Award for Lucky Bansko apart hotel!
This year, less than 1% of all the accommodations listed on TripAdvisor have received Travellers` Choice Awards.
I`m delighted to enclose the Travellers` Choice Award plaque you requested. I hope you`ll display it with pride.
Best wishes to you and your entire staff for continued success in 2016.
Sincerely yours,
Steve Kaufer
CEO and Co- founder
A great team-building!
Hello,
I would like to thank you for your household!
The decoration of the hotel amazed us directly. Even without snow, making all our Christmas mood. It was wonderful.
Thanks to the hotel team for making us feel like VIP, the hotel staff were kind, friendly, helpful..
Compliments to the chef!
For a long time we had not come across this good of a DJ, and this is my first event with music that I liked. With nothing overdone the event was well balanced.
I wish your whole team cheerfully welcoming to the holidays, health and happiness.
Continue the great work and continue to give joy to your guests with your high professionalism.
Good luck to all!!
Special thanks to the girls in the marketing department in Sofia for the support in the last moment.
I hope in the new 2016 our cooperation will continue.
Regards,
Eleonora Georgieva
Office Manager
SiTrade 2011 Ltd.
You are unique!!!!!!
Thank you!
And I will have the pleasure to be back as a guest at Lucky Bansko!
I take this opportunity to share with you that I'm impressed with the service of the hotel. I wish to share this with the owners of the hotel - to tell them that they have the greatest team of employees whom make your visit in the hotel every time a big celebration.
I think for them it will be important to get feedback for their employees and for the attention and caring they give to the guests.
Every successful business was created by a successful team.
I would like to tell them that the whole team of Lucky Bansko is a great example of industry in Bulgaria. Chains of hotels with a tradition of hospitality can take notes ...
You are unique!!!!!!
With respect,
Sylvia Georgieva
Everything was excellent
Dear collegues,
Thank you for your help in our last reservation.
Everything was excellent, and customers really enjoyed their stay and dinner at the hotel.
Kind regards,
Thanasis
Odyssey tours
Everything was perfect !
Everything was perfect !
We are considering to coming soon!
Mr. Igor Iliev
The program LakiFit- real pleasure and unforgettable experiences
Hello,
It's hard to refrain excitement and that is why I write.
I sincerely thank Theo for the efforts, patience and attention we received during our stay in Lucky, as he did during all our meetings so far.
Communicating snow is a real pleasure and experience a time of hikes and other activities unforgettable. Positive energy, harmony and peace that radiates and that he gives us were amazing.
Thank you for everything Theo!
With friendly greetings,
Nikolai
Thank you for the exceptional vacation!
I don't have words to express my satisfaction with the holiday, which I spent in hotel Lucky Bansko. All staff without exception have super professional attitude, and are making every guest feel special. The hotel offers amazing spa treatments with high quality cosmetics and very good professionals. Before arrival I had several requirements for room that were completely fulfilled which made me very satisfied. I stay for the second time within a month in this hotel and will certainly come again.
Thank you for the incredible vacation!
Kiril Peev