Amazing hotel, with exceptional service and ammenities. Highly recommended for any type of stay!
Liked:
It's a perfect hotel; all the amenities were up to standard! The room was spacious and clean; it had a full bar, an espresso machine, and two bottles of water that were complimentary from the hotel, which the staff refilled every day :) Also, there was a safe with pretty clear instructions. The bathroom had heated floor tiles and provided all shower care products. The TV was a modern smart flat screen, which we used to watch some online movies before bedtime. The spa and the pool (included in the booking price) were perfect. We used all the facilities, and we were delighted with them! Unfortunately, we didn't have time to book a massage or any treatment, but the hotel does offer this at an additional cost. The entire staff at the hotel was accommodating, kind, and really attentive! And for breakfast, what can I say... it was rich with a wide variety of foods, everything you can imagine in a 5-star hotel. Fantastic job on this Lucky Hotel! We also tried food in the Le Bistro restaurant, which is part of the hotel, and the quality of the dishes was top-notch, close to 1-star Michelin if not already! We also tried the Italian restaurant Leonardo, and there, I can easily say the food and the service were on par with Michelin-star restaurants. Very pleased!!! The hotel also has organized shuttles to the ski lift (included in the booking) for all guests, with early reservations.
Disliked:
There was no way to regulate the heating temperature in the rooms, and since the outside temperature was not as cold as usual, the rooms were really hot. For someone not used to such warm rooms for sleeping, it might be a challenge to fall asleep :) Keep in mind it's a personal preference :) Hint: Leave the window open for an hour or two while you are away; it should sort the issue. This should not be an issue when the outside temperatures are close to average for that place, typically in minus centigrade. Another thing which we disliked was that the internet in the room was very unstable, but it seemed that it was specific to our room, since the internet in general in the hotel was good. I noticed that I was connecting to two different routers with different signal strengths, so this might be the reason.
Thank you for the nice stay!
Kind regards,
Stefan Spirkovski
I had a wonderful experience at the Fondue restaurant
I had a wonderful experience at the Fondue restaurant. The food was delicious and the service was impeccable. The chefs, Sergey and Valentina, showed their mastery of the art of fondue, creating a variety of flavors and textures that melted in my mouth. The waitress, Irina, was attentive and friendly, making sure that I had everything I needed. I highly recommend this place to anyone who loves fondue or wants to try something new and exciting. Mikhail
We visited Le Bistro for breakfast
We visited Le Bistro for breakfast in Lucky Bansko, and we were more than happy with the options. Rich buffet, fresh products, and delectable foods for standard and alternative diets. Both parents and children in our family were perfectly happy with the choice, and that's already better than most places we've visited so far.
Andreevi family
Professional attitude, fast and well-organized accommodation
Professional attitude, fast and well-organized accommodation, bright and friendly rooms with beautiful views. The hygiene in the complex is perfect. I recommend it for people who do not compromise on attitude and quality during the holidays.
Mila Popova (Google)
We had a pleasant and peaceful time in Lucky Bansko.
We had a pleasant and peaceful time in Lucky Bansko. The hotel was warm and cozy. The restaurant is cozy, the food freshly prepared and delicious. The staff everywhere was smiling and polite. Maybe we will walk to this wonderful place again We will reserve the room to have a balcony in advance, because that was the only remark.
Maria Slavkova
Currently in this wonderful hotel and we are having more than a great time!
My girlfriend and I are currently in this wonderful hotel and we are having more than a great time! We enjoy all the extras that the complex offers - swimming pools, spa treatments /massages are great!/, good food in the restaurant at the hotel. We intend to try the cuisine of the other two - the Italian Leonardo and the Swiss Fondue. I don't think it will be the last time we come here!
Ivaylo
Very good hotel for ski tourism!
Very good hotel for ski tourism! If given the chance, we will surely come again!
Petyo Petkov
We were very pleased
Hello, we are two sisters and we decided to spend a holiday in a good hotel with our children. We were very pleased with all the conditions provided to us in Lucky Bansko (food, cleanliness, entertainment for children, transport to the slopes, parking and service). In our opinion, children's bathrobes are already replaceable. We noticed other gaps in consumables. Nevertheless, we would recommend the hotel to our friends and relatives and we will be happy to visit it again.
Milena and Katya Kolevi
Comfortable rooms, very clean, cozy
We liked the hotel very much even though we were for a short time. Excellent service level - reception, lobby bar, restaurants, spa, maids. Comfortable rooms, very clean, cozy, many small details that have been thought of by the hotel and make the stay very pleasant. We will definitely go back!