About the hotel

About the hotel

MORE THAN YOU EXPECT!

Live the pleasure
luxury vacation in LUCKY BANSKO SPA & RELAX hotel!

Opened in 2007, LUCKY BANSKO SPA & RELAX since its inception has become the most modern apartment hotel in the city of Bansko.

Over the years it has not stopped developing, thanks to which it successfully maintains its leading position among the most prestigious hotels not only in the city and the region, but throughout Bulgaria.

The FIVE STAR category fully corresponds to the level of services offered.

Bansko panoramic view

LUCKY BANSKO has 115 studios and apartments, in which the comfort and measured luxury are combined in the best way.

All studios and apartments have a minibar and a fully equipped kitchenette with ceramic hobs, microwave, extractor hood, coffee machine, toaster, kettle, cooking utensils, cups, plates and cutlery.

The complete furnishing allows the hotel guests to feel at home.

In some of the apartments there is a fireplace, which brings extra comfort and warmth during the winter.

The aparthotel has a 24-hour reception, a modern lobby with bar, three restaurants, fully equipped conference rooms, ultra-modern spa, two computer areas, outdoor aqua complex, ski lockers, children’s rooms, outdoor playground, garage and two outdoor parking lots.

High-speed internet access is available in all areas of the hotel.

The hotel complex is open all year round and offers excellent conditions for both family vacations and corporate events.

The prices in LUCKY BANSKO are moderate and without competition for the quality and service it provides to its guests.

The hotel offers year-round interesting package deals with preferential offers, suitable for young and old, on the occasion of various holidays, events or seasons.

LUCKY BANSKO SPA & RELAX is especially suitable for families with children, as young guests are taken care of so that their parents have time for themselves and can safely indulge in rest and relaxation.

The story of LUCKY BANSKO

2007 – Opening of the hotel

2008 – The program for weight loss, anti-stress and relaxation LuckyFit has been created.

2011 – LuckyKids International Children’s Language Camp is launched.

2014

  • LUCKY BANSKO SPA & RELAX becomes FIVE-STAR – the hotel worthily defends the requirements for a Bulgarian product, meeting the highest international standards for a luxury hotel;
  • An aqua complex and an elegant Italian restaurant, Leonardo, have been opened;
  • An outdoor playground with a house, sandpit, swings, slides and a climbing frame has been built.

2015

  • Ayurveda Clinic Bansko starts working – the first Ayurvedic clinic in Bulgaria for treatment, purification and beautification;
  • Two new presidential suites have been opened, which can be combined into one grand presidential suite.

2016

  • The existing one is closed and a completely new SPA center is created;
  • Two escape rooms open their doors.

2017

2021

  • A complete change has been made in the design of some of the studios and apartments in the hotel;
  • Renovation and refreshment of all rooms in the complex has been done.

The awards of LUCKY BANSKO SPA & RELAX*****

The number of awards and prizes is impressive, reflecting the real activity of the hotel and the quality of the services that we offer.
For the period from the establishment of LUCKY BANSKO until 2022 there is no year in which the hotel has not won a prestigious award for overall performance or a certain criterion (except for the pandemic of COVID-19, when hotels were forcibly closed):
2008

  • Best Investment of 2008 – Tourism and Recreation Magazine
  • Building of the year
  • Best hotel of the year – Bansko Municipality.

2009

  • Hotel of the year for the winter season 2008/2009 in category 4 * – BANSKO AWARDS, Bansko Municipality
  • The best implemented project – BEST Real Estate, Russian Guild of Realtors

2010

  • Hotel of the year in category 4 * for 2010 – Bansko Municipality

2011

  • Apartment Hotel of 2011 – Bulgarian Hotel and Restaurant Association (BHRA)

2012

  • “Green Oscar” in the annual competition of b2b Media The greenest companies in Bulgaria 2012, category Tourism, hospitality and entertainment industry
  • Best hotel in Bansko for 2013 – Portal of the municipalities in Bulgaria

Winter season 2012/2013

  • Certificate of Excellence for Winter Season 2012/2013 – CRYSTAL Ski Holidays / TUI United Kingdom (UK)

2014

  • Join the global group of the best hotels in the world, World’s Finest Hotels, Resorts & Spas
  • Travelers’ Choice and Excellent Hotel 2014 – TripAdvisor
  • Best five star hotel in Bansko for 2014 – Portal of the Municipalities in Bulgaria and Kmeta.bg

2015

  • The best five-star mountain hotel in Bulgaria for 2015 – BHRA
  • Best five star hotel in Bansko – Portal of the Municipalities in Bulgaria and Kmeta.bg
  • FIT PARTNER HOTEL for health and wellness – FIT Reisen, Germany
  • FIT PREMIUM HOTEL for Ayurveda and Yoga – FIT Reisen, Germany

2016

  • One of the 50 best hotels for the winter season 2015/2016 – a certificate from the Hotel & Tourism Investment Forum
  • Certificate of Excellence for the winter season 2015/2016 – CRYSTAL Ski Holidays / TUI UK
  • Travelers’ Choice and Excellent Hotel 2016 – TripAdvisor
  • Best hotel in Bulgaria for quality and luxury – TripAdvisor
  • Best Hotel for Mountain Tourism 2016 – Balkan Awards for Tourism Industry.

2017

  • Certificate of Excellence for the winter season 2016/2017 – CRYSTAL Ski Holidays / TUI UK
  • The best five-star mountain hotel of 2017 – BHRA
  • Ranked in the top 3 hotels in Bulgaria – TripAdvisor
  • Travelers’ Choice and Excellent Hotel 2017 – TripAdvisor

2018

  • Hotel with the highest number of points in Bulgaria for the winter season 2017/2018 – TUI UK.The hotel collects 9.4 points out of a maximum of 10 to ensure a consistently high level of services within the season on 5 criteria: hotel product / services, cleanliness, food, staff and room amenities
  • Best hotel in Bulgaria with Global Review Index 94.2% – business indicator of ReviewPro, a world leader in assessing the online reputation of hotels
  • Special award from the Mr. and Mrs. Economy 2018 competition for the development of a year-round tourist destination
  • Best SPA hotel for 2018 – BHRA

2021

  • The best ski hotel in Bulgaria for 2021 – World Ski Awards ™, the only global initiative that evaluates and recognizes real achievements in ski tourism

All these achievements make us proud and motivate us to continue to develop and improve!