Your perfect 5-star experience in Bansko

Welcome to Lucky Bansko Spa & Relax – an oasis of elegance and comfort, located in the picturesque heart of the Pirin Mountains. Since its opening in 2007, our hotel has established itself as a symbol of modern amenities, innovation and perfect service in Bansko, attracting guests from all over the world.

Only 150 km from the capital Sofia, Lucky Bansko offers a unique combination of comfort and elegance. Over the years, we have been constantly renewing ourselves in order to remain at the forefront of the most prestigious 5-star hotels in Bulgaria.

We have created a place where each of our 115 studios and apartments embodies the perfect balance between comfort and luxury. Here you will find everything you need for an unforgettable holiday, whether you are looking for relaxation, adventure or a refined atmosphere. Lucky Bansko SPA & Relax is your haven for a perfect holiday in every season.

Cosiness and comfort in every room

Relax in a setting that makes you feel at home. Our apartments are equipped with everything you need, and the fireplace in some of them will provide you with warmth and comfort during the cold winter evenings.

Minibar;

Fully equipped kitchenette with ceramic hobs in some of the rooms;

Compliments of the different types of rooms and apartments;

Daily replenishment of tea, coffee and water in the rooms;

Microwave oven;

Absorber;

Coffee machine;

Toaster;

Thermos;

Tableware;

Glasses, plates and cutlery;

Enjoy the following amenities at the hotel

Reception

Modern lobby with bar

Three restaurants

Fully equipped conference rooms

Ultra-modern SPA center with biopools

Two computer areas and an area with electronic games

Outdoor aqua complex with biopools

Indoor pool

Ski lockers

Children’s corner

Playroom for older children and teenagers

Outdoor playground

Pura bar and Nutri bar

Two outdoor parking lots

Underground garage

Charging electric cars

A luxurious vacation at the five-star Lucky Bansko SPA & Relax hotel

The hotel complex operates all year round and offers excellent conditions for both family vacations and company events.

Competitive prices for unmatched quality

The prices at Lucky Bansko are affordable and without competition for the quality and service that the hotel provides to its guests.

Interesting package offers

Our 5-star hotel offers year-round interesting package preferential offers with bonuses included in the price.

The ideal family hotel for relaxation

Little guests are looked after with the utmost attention, while their parents relax in the SPA.

Luxury and nature in the heart of Bansko

Located in a quiet part of Bansko with a view of the Pirin Mountains, Lucky Bansko Spa & Relax is distinguished by a combination of a luxurious experience and closeness to nature.

The history of Lucky Bansko

2007 г. – Opening of the hotel

2008 г. – The program for slimming, anti-stress and relaxation LuckyFit.

2011 г. – International children’s language camp LuckyKids.

2014 г.

  • Lucky Bansko SPA & Relax becomes a five-star hotel – it worthily defends the requirements for a Bulgarian product that meets the highest international standards for a luxury hotel.
  • Opening of an aqua complex as well as the elegant Italian restaurant Leonardo.
  • An outdoor children’s playground was built with a house, sandbox, swings, slides and a climbing frame.

2015 г.

  • Opening of Ayurveda clinic Bansko – the first Ayurvedic clinic in Bulgaria for treatment, purification and beautification.
  • Two new presidential suites have been opened, which can also be combined into one grand presidential suite.

2016 г.

2017 г.

2021 г.

  • A complete change was made in the design of some of the studios and apartments in the hotel.
  • All rooms in the complex have been renovated and refreshed.

Star Shine:

The rewards of our 5-star hotel

The number of prestigious awards we have won is testament to our uncompromising commitment to quality and exceptional service.

From the opening of Lucky Bansko to the present, every year has been marked with an award that reinforces our reputation as a leader.

2024

  • 2024 Aparthotel Lucky Bansko SPA & Relax is in the top 3% of the best quality hotels for 2024. in the ranking of the global travel platform KAYAK

2023

  • 2023 Aparthotel Lucky Bansko SPA & Relax is certified as one of the 10 best 5-star mountain hotels in Bulgaria according to the TOP 100 Best Hotels in Bulgaria 2023 rating and the HotScore™ index

2021

  • Best ski hotel in Bulgaria for 2021 – World Ski Awards™, еthe religious worldwide initiative giving evaluation and recognition for real achievements in ski tourism

2018

  • Hotel with the largest number of points in Bulgaria for the winter season 2017/2018. – TUI UK. The hotel collects 9.4 points out of the maximum possible 10 for ensuring a sustained high level of services within the season according to 5 criteria: hotel product/services, cleanliness, food, staff and room amenities.
  • Best hotel in Bulgaria with Global Review Index 94.2% – a business indicator of ReviewPro, a world leader in evaluating the online reputation of hotels
  • Special prize from the contest Mr. and Mrs. Economy 2018 for the development of a year-round tourist destination
  • Best SPA hotel for 2018 – BHRA

2017

  • Certificate of Excellence for Winter Season 2016/2017 – CRYSTAL Ski Holidays/TUI UK
  • Best five-star mountain hotel of 2017 – BHRA
  • Ranked in the top 3 hotels in Bulgaria – TripAdvisor
  • Travelers’ Choice and Outstanding Hotel 2017 – TripAdvisor

2016

  • One of the 50 best hotels for the winter season 2015/2016 – certificate from Hotel & Tourism Investment Forum
  • Certificate of Excellence for Winter Season 2015/2016. – CRYSTAL Ski Holidays/TUI UK
  • Travelers’ Choice and Outstanding Hotel 2016 – TripAdvisor
  • The best hotel in Bulgaria for quality and luxury – TripAdvisor
  • Best Hotel for Mountain Tourism 2016 – Balkan Tourism Industry Awards.

2015

  • Best five-star mountain hotel in Bulgaria for 2015 – BHRA
  • Best five-star hotel in Bansko – Portal of Municipalities in Bulgaria and Kmeta.bg
  • FIT PARTNER HOTEL for health and wellness – FIT Reisen, Германия
  • FIT PREMIUM HOTEL for health and wellness – FIT Reisen, Германия

2014

  • Joins the global group of the world’s finest hotels, World’s Finest Hotels, Resorts & SPAs
  • Travelers’ Choice and Outstanding Hotel 2014 – TripAdvisor
  • Best five-star hotel in Bansko for 2014. – Portal of Municipalities in Bulgaria and Kmeta.bg

2013

  • Certificate of Excellence for Winter Season 2012/2013 – CRYSTAL Ski Holidays/TUI United Kingdom (UK)
  • Best hotel in Bansko – Portal of municipalities in Bulgaria

2012

  • „Green Oscar“ the annual contest of b2b Media The greenest companies in Bulgaria 2012, category Tourism, hospitality and entertainment industry

2011

  • Apartment Hotel of the Year 2011 – Bulgarian Hotel and Restaurant Association (BHRA)

2010

  • Hotel of the year in the 4-star category for 2010. – Municipality of Bansko

2009

  • Hotel of the year for the winter season 2008/2009 in the 4-star category – BANSKO AWARDS, Municipality of Bansko
  • Best realized project – BEST Real Estate, Russian Guild of Realtors

2008

  • Best Investment for 2008 – Tourism and Recreation Magazine
  • Building of the year
  • Best hotel of the year – Municipality of Bansko.

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There are many luxury hotels, but they do not meet the characteristics of a five-star hotel. To be 5 stars, the hotel must meet several criteria.

We present to you the long list of amenities that a hotel must guarantee its guests in order to be 5-star:

  • Polite staff who are always available;
  • Multilingual staff;
  • Room service;
  • Possibilities for later release;
  • Daily cleaning;
  • Easy access to the hotel for people with disabilities;
  • Children’s corner and attractions for children;
  • Many amenities for families – playpens, baby carriages, food;
  • Transfers to key locations;
  • Room amenities;
  • Robes and slippers;
  • Toiletries;
  • Comfortable bed and pillows;
  • Safe;
  • Flat screen TV with international programs;
  • High speed internet;
  • Entry with a digital key to the room;
  • Various types of wellness and spa treatments;
  • Rooms with mountain, sea or landmark views;
  • Close proximity to wildlife, attractions and shops;
  • Fine restaurants in the complex.

5-star hotels include many amenities, including fine dining, SPAs, pools, gyms, children’s attractions, and more. The staff who look after the guests are extremely polite, diligent and always available.

In ordinary hotels, the amenities are much less and there is only one place to eat. They don’t have a spa and rarely offer a pool or entertainment for children.

The reason is in the experience. It is always unforgettable, because in such a place luxury and comfort are at an incomparable level. Relaxation is easy to achieve as hotel guests don’t have to think about anything but their vacation.

The maximum number of stars a hotel can have is 5. Lucky Bansko is a five-star hotel because it meets all the criteria and has protected this compliance.