Pets at Aparthotel Lucky Bansko

At Aparthotel Lucky Bansko, we believe that the whole family, including the four-legged guests, have the right to have quality rest together with their people.

If you are looking for a holiday in a hotel with pets, it is our pleasure and honor to welcome you together with your pets on the territory of our family hotel.

Conditions for staying with pets in Lucky Bansko

In order to be aware of the procedure for staying in a spa hotel with pets in Bansko, it is good to familiarize yourself with our pet accommodation policy before making your reservation.

What pets are welcome

We are happy to accommodate pets that meet the following conditions:

They meet the weight criteria: Pets weighing up to 40 kilograms are accepted for accommodation on the territory of Aparthotel Lucky Bansko.

They have a calm disposition and are well trained: One of our mandatory requirements is that pets are well behaved and trained and do not pose a danger to other guests in the hotel.

In case of non-compliance with these rules, the hotel reserves the right to prematurely terminate the guests’ stay with a penalty for the inconvenience and damage caused.

How and when the visit of the pet is organized

If your pet meets the above conditions, when organizing your vacation with a pet, you should take several things into account:

For the stay of a pet, a refundable deposit of BGN 100.00 is paid at reception.

The deposit is required from you to cover any damages. If there are none by the end of your stay at the hotel, your deposit will be refunded.

For accommodation in spa hotels with pets, a “Disinfection” fee is paid depending on the weight, size and number of pets, but not more than 2 pets.

In order for the animals to be allowed on the territory of the hotel, as their owner, you must present all the necessary documents for their registration and immunization.

Procedures and additional conditions

All guests who have booked a holiday in a hotel with pets are accommodated for greater convenience on the first floor of the hotel.

The hotel reserves the right to charge varying amounts of fees to pet owners if they cause property damage to the accommodation.

Hygiene and safety at the hotel

During your stay with your pet, you should also comply with some hygiene and safety rules, including:

Guests with four-legged pets should contact Housekeeping upon check-in to arrange for a convenient and mutually convenient time to clean the room.

Pets are not allowed in the aparthotel’s restaurants, in the SPA, in the indoor and outdoor pools and in the children’s corner.

During the stay, when entering and leaving the hotel, as well as when staying in the common areas, pets must be on a leash and on a lead, and larger breeds must be muzzled.

The hotel provides a mat, 2 bowls for food and water, a package of hygiene bags and a knuckle duster free of charge – once upon arrival.

How to ensure the comfort of all guests in the hotel?

At Aparthotel Lucky Bansko, we want to provide all our guests with a calm, cozy and completely safe environment. Therefore, we follow a strict policy to ensure the comfort of each and every one of our guests, regardless of whether they are on vacation at the hotel with a pet or not.

In this regard, in order to guarantee the convenience and comfort of all guests on the territory of the Lucky Bansko aparthotel, we have introduced the following rules:

It is highly recommended that pets are not left unattended and unattended.

In the event that your four-legged friend is left alone for a long time and disturbs the other guests of the hotel by barking or whining, you will be asked to stop these disturbances promptly.

As a pet owner, you are responsible for any property damage and/or injury caused by your four-legged friend to the hotel or other guests.

In case of any damage caused to the hotel grounds, you owe compensation in full.

Yes. Every pet that stays on the territory of our hotel must have both a passport and all necessary immunizations.

If there are no accidents or damage caused by pets during your vacation at the hotel, your deposit will be returned.

Hotel Lucky Bansko’s policy requires that guests with pets be accommodated on the first floor. This is done for your and your pet’s convenience.