The competition in the niche of high-end hotels is extremely high! To receive recognition and an award with a certificate that your hotel is in the top 3% of the best quality hotels is a serious assessment and pride for any hotel in the world!
Aparthotel Lucky Bansko SPA & Relax 5* received a certificate for being one of the top 3% in the global hotel industry. The award is from KAYAK – one of the largest international travel platforms. The rating is based on reviews from real guests who gave their opinion about their stay at the hotel.
From September 2023, Aparthotel Lucky Bansko has a new management in the person of associate professor Dr. Asya Pandjerova and Dimitar Krastev – managers of Hotels and Dreams OOD. The efforts of the investors and managers are aimed at continuing the good traditions and high 5* standards in the hotel, at developing new quality services in accordance with the trends of the time.
Within a few months, steps were taken in this direction – new therapies were developed in the SPA centre by purchasing equipment at the highest technological level, new menus were developed in the restaurants to emphasize the natural and healthy menu, it was created an attractive Instagram zone. Since the hotel has been oriented towards family holidays with children for years, new services have been added for the youngest guests, which was appreciated by families with babies and small children. The investment in new hotel software with a booking engine and channel manager was also a technological step forward.
The high quality of service, personal attitude and care for guests gives guests high satisfaction with their vacation in Lucky Bansko, which can be seen from the reviews they leave on various platforms and Google.
Congratulations to Lucky Bansko and the team! We wish that everything positive that happens in the tourism industry finds its followers and gives a new dimension to the tourism product in Bulgaria!
We sincerely thank KAYAK for the efforts and support of the hotel industry and personally of the hotels, giving exceptional experiences and quality service to their guests!
