Reviews by guests

A place to remember!

10.01.2014

We had good time in Lucky Bansko. Our room was very clean .The staff and the hotel people were wery good organized. Delicious food with huge variety of dishes. Extremely clean pool and saunas. The whole Lucky Bansko experience was great. This hotel is making the difference in Bulgaria!

10 January 2014, A TripAdvisor Traveller


Recommend It

07.01.2014

Stayed here with a big group last week. Everyone really enjoyed their stay. The hotel is immaculate and the staff were very friendly. The hotel has shuttle buses running in the morning and the evening which is a massive help. I was only expecting 1 in the morning however they run every half hour. Only a 5 minute drive to Ski Bansko. Breakfast was included which was also very nice. Lots of choice. As we had an early flight the day we were leaving the hotel even made us snacks to take with us. 

Used the Spa a few times. Sauna, Steam rooms and Pool/Jacuzzi. All clean and relaxing. Sky Sports 1 in the bar and the room which is always a bonus. Only thing I would say is that this hotel is boiling all the time. That’s with and without clothes. We had to set the aircon on cool all the time just so that it was bearable. One night while we were out the cleaner turned the aircon off and the radiator up which was very annoying. 

Other than that though really enjoyed our stay and would definitely recommend this hotel to everyone.

Stayed January 2014, traveled with friends


Lucky Bansko

15.10.2013

Still Excellent. We visited the hotel probably 3-4 years, ago when was just opened. Recently we visited it again. Still super. Now its even bigger. Same as the last time we booked apartment..The quality of the apartment is ok, nothing spectacular...We booked HB and on the first night the hotel was not that full so they prepared the dinner that we ordered from the menu fresh( not a buffet)..The quality of the food is outstanding for Bulgarian standards. Also the service from this hotel is of the highest level. I was pleasantly surprised. The spa and the pool are very good, too. Maybe the pool is little small, but its very hot which I really liked( probably the hottest hotel pool in Bansko). 
Overall the hotel keeps very good level of service on everything which is not common in Bulgaria, so well done for that.
I will visit, again for sure.

Stayed October 2013, traveled with family