Excellent hotel on the edge of Bansko

12/10/2014
We stayed here for a week while skiing in January. Very clean rooms, staff are friendly, excellent customer service, with an evening turn down service which was unexpected. The spa is very good, with a heated pool, sauna and great value treatments. A regular and punctual mini bus service to the Gondola station meant the distance from town wasn't an issue. The restaurant in the evening served excellent food, was quiet and reasonably priced. We stayed on the top floor and found the room very warm,and had to open the window in the middle of winter to try and cool it down.