Useful information

1. Additional services

1.1. Free of charge services, included in the price:

  • 24/7 reception desk;
  • Unguarded parking lots;  
  • Indoor BIO swimming pools for adults and children with 30˚С water temperature ,saline pool, salt room for relaxation (8:00 – 21:00);
  • Steam bath, Finnish and IR saunas, jacuzzi, contrast shower, Technogym fitness center
  • Internet in the whole hotel and two fully equipped computer zones;
Additional services for children:
  • Kid’s Club for children from 3 up to 6 years old with various games and attractions: 9:00 – 22:00.;
  • Outdoor playground with climbing frames, sandpit, slides, swings;
  • Children’s beds and chairs, strollers and walkers, kids accessories / pots and teats / safety contacts on request
  • Children’s Bathrobes and Cosmetics
Additional services during winter:
  • Тransportation on schedule to and from the Gondola station every 15/30 min. and directly to the ski slopes in “Shiligarnika” area (at 8:30, 9:30 and 10:30)
  • Еvening shuttle on schedule from the hotel to the center of Bansko and back
  • Ski storage with heaters for own or rent equipment
  • • We have professional child minder in the Kid’s Club from 08.00 to 22.00 h.

1.2. Services against supplement

  • Conference halls with full range of modern technical equipment
  • Underground garage
  • Solarium
  • Various types of massages and cosmetic treatments
  • Transfers
  • Office services /tel., copying, printing etc./
  • Currency exchange
  • Laundry and ironing
  • Electronic and computer games
  • Bike rental
  • Room service 24/7 during winter (from 1 December to 31 March) or 12/7 – from 1 April to 30 November

2. Sports and entertainment (additional fee and advance reservation):

The team of Lucky Bansko apart hotel organizes at your request:
  • ATV
  • Mountain hiking
  • Picnics for nature admirers
  • Mountain orienteering
  • Off road by jeep
  • Horse riding
  • Rafting
  • Paintball
  • Mountain biking
  • Rock climbing
  • Excursions in Bansko and around
  • Dance classes

3. Bars and restaurants:

  • “Le Bistro” restaurant – exquisite specialties of Bulgarian and European cuisine and large selection of Bulgarian wines, as well as selected wine brands from the Old and New World.
  • „Leonardo” restaurant– modern and cozy Italian restaurant, which is a part of the Aqua complex of the hotel and offers delicious Italian meals by original recipes.
  • Lobby bar – a variety of alcoholic and non-alcoholic drinks, cocktails, pizzas and deserts. Internet café.
  • Cigar bar with a fireplace and a possibility to enjoy an aromatic cigar

If you have any questions or comments, please do not hesitate to contact us.
We will be glad to welcome you as guest of  the luxury Lucky Bansko apart hotel!

Sincerely yours,
The team of Reservations Department

Phone: +359 2 806 61 78; Mobile: +359 879 111 222