Useful information

1. Additional services

1.1. Free of charge services, included in the price:

  • 24/7 reception desk;
  • Unguarded parking lots;  
  • Indoor swimming pool with 33˚С water temperature and stone lounges for relaxation from 9:00 until 21:00.;
  • Steam bath, sauna, Jacuzzi, hydro-jet and fitness center from 9:00 until 21:00 h.;
  • Wireless Internet in the hotel and two fully equipped computer zones;
Additional services for children:
  • Kid’s Club with various games and attractions: 9:00 – 22:00.;
  • Outdoor playground with climbing frames, sandpit, slides, swings;
  • Two fully equipped computer zones;
  • Children's beds and chairs, strollers and walkers, kids accessories / pots and teats / safety contacts on request
  • Children's Bathrobes and Cosmetics
Additional services during winter:
  • During winter – transportation on schedule to and from the Gondola station every 15 min. and directly to the ski slopes in "Shiligarnika" area on Saturdays and Sundays (at 8:30, 9:30 and 10:30)
  • During winter – evening shuttle on schedule from the hotel to the center of Bansko and back
  • Ski storage with heaters for own or rent equipment
  • During winter season we have professional baby sitter in the Kid’s Club from 08.00 to 22.00 h.

1.2. Services against supplement

  • Conference halls with full range of modern technical equipment
  • Underground garage
  • Solarium
  • Various types of massages and cosmetic treatments
  • Transfers
  • Office services /fax, tel., copying, printing etc./
  • Currency exchange
  • Laundry and ironing
  • Electronic and computer games
  • Bike rental
  • Room service 24/7 during winter (from 1 December to 31 March) or 12/7 – from 1 April to 30 November

2. Sports and entertainment (additional fee and advance reservation):

The team of Lucky Bansko apart hotel organizes at your request:
  • ATV
  • Mountain hiking
  • Picnics for nature admirers
  • Mountain orienteering
  • Off road by jeep
  • Horse riding
  • Rafting
  • Paintball
  • Mountain biking
  • Rock climbing
  • Excursions in Bansko and around
  • Dance classes

3. Bars and restaurants:

  • Lobby bar – variety of alcoholic and non-alcoholic drinks, cocktails, pizzas and deserts. Cybercafé.
  • "Le Bistro" restaurant – exquisite specialties of Bulgarian and European cuisine and large selection of Bulgarian wines, as well as selected wine brands from the Old and New World.

If you have any questions or comments, please do not hesitate to contact us.
We will be glad to welcome you as guest of  the luxury Lucky Bansko apart hotel!

Sincerely yours,
The team of Reservations Department

Phone: +359 2 806 61 78; Mobile number: +359 879 111 222