“Best hotel I have ever stayed in!”

12/21/2014
I have just returned from a weeks skiing trip and stayed at Lucky Bansko.The room was lovely, very spacious with a comfy bed, seating area, kitchenette and a lovely bathroom with a shower and bath- perfect after a long day skiing. The rooms were cleaned twice a day if you wanted and chocolates were left every day which was a lovely touch. Hotel was warm and comfortable with a pleasant seating area in the bar. Restaurant also very spacious with a brilliant selection of foods at breakfast and dinner- all buffet style. All staff were always attentive and couldn't do enough for us. The hotel runs a shuttle bus service from 8.00am until 5.00pm to the ski area every half an hour which was never late. It also offers a service in the evening from 7.00pm into the resort- a brilliant touch as the hotel is quite far out (5 minutes drive and 10lev in a taxi) The spa area was brilliant with a beautiful pool including a Jacuzzi and hydro jets to massage aching legs. I had a massage whilst there and staff were brilliant. 
The only thing I would say about Bansko as a resort is there is only 1 gondola up the mountain which gets very busy- we qued for over an hour. If you get up early and get the 8.00am shuttle from the hotel and get the first lift up there was no que and you can be skiing by 9.00. If your a later riser I would recommend waiting until at least 1.00pm when the que has gone.